Report Dispute

FirstCentral Credit Bureau commits to resolve your query within 10 working days. If you are unhappy with the outcome of your dispute, you may contact the Central Bank of Nigeria for further assistance.

To follow up on your dispute call our support desk on 09-8748470 or send an email to support@firstcentralcreditbureau.com

    First Name
    Surname Name
    Other Name
    Date of Birth
    ID Type
    Upload ID Type (Driver's License, International Passport or National ID type:jpg, png, pdf)

    ID Number
    Mobile Number
    BVN
    Work Number
    Latest Address
    Previous Address
    Email
    Bank in Dispute
    Account No
    Branch/Sort Code

    Nature of Dispute (please tick as appropriate)


    Account paid in full
    Account closed
    Account not mine
    My Account not included
    Others (please specify)

    Supporting Documents (please tick as appropriate and upload document)


    Identity document YesNo
    Proof of payment YesNo
    Account statement
    Court order YesNo
    Others (please specify)
    Upload Passport Photograph (Upload type:jpg, png, pdf)
    Upload Letter of consent (Upload type:jpg, png, pdf)

    How would you like to be contacted on the outcome of the investigation? (Please tick as appropriate)


    Telephone YesNo
    Email YesNo

    Details of dispute

    FirstCentral Credit Bureau commits to resolve your query within 10 working days. If you are unhappy with the outcome of your dispute, you may contact the Central Bank of Nigeria for further assistance.

    To follow up on your dispute call our support desk on 09-8748470 or send an email to info@firstcentralcreditbureau.com

      Business Name
      Trading Name
      Names of Directors
      Names of Directors
      Date of Incorporation
      RC Number
      Tax Identity Number
      Mobile Number
      Work Number
      Address
      Email
      Bank in Dispute
      Account No
      Branch/Sort Code

      Nature of Dispute (please tick as appropriate)


      Account paid in full
      Account closed
      Account not mine

      Others (please specify)

      Supporting Documents (please tick as appropriate and upload document)


      Identity document YesNo
      Proof of payment YesNo
      Account statement
      Court order YesNo
      Upload Form CO7 (Upload type:jpg, png, pdf)
      Upload Power of Attorney (Upload type:jpg, png, pdf)
      Upload Letter of Consent (Upload type:jpg, png, pdf)

      How would you like to be contacted on the outcome of the investigation? (Please tick as appropriate)


      Telephone YesNo
      Email YesNo
      Personal collection YesNo
      Details of dispute